Privacy Policy of AnimalDeltaHouse
1. WHAT DO WE DO WITH YOUR INFORMATION?
When you make a purchase from our store, we collect the personal information you provide, such as your name, shipping address, and email address, to complete the transaction. Additionally, when you browse our website, we automatically collect technical information like your IP address, browser type, and operating system to help improve your experience.
For wholesale customers, we may share basic personal and business information, including names, addresses, and tax identification numbers, with financial institutions as necessary to enable payment processing and financial services. These institutions are not authorized to contact you for marketing or solicitation.
2. CONSENT
By providing us with your personal information to complete purchases, verify payment, or communicate with us, you are consenting to our collection and use of that information for those purposes, as well as for marketing communications through email, text, or social media. Contacting us via any method also grants consent for us to use that correspondence as needed to assist you.
You may withdraw your consent at any time by contacting us at info@animaldeltahouse.com.
3. DISCLOSURE
We may disclose your personal information when required by law, in response to violations of our Terms of Service, or in connection with your communications with us regarding purchases.
4. HOSTING AND SECURITY
Our website is hosted on secure platforms including WordPress and WooCommerce, protected by Cloudflare services. Your data is stored on secure servers behind firewalls and encrypted via SSL to ensure its safety during transmission and storage
5. THIRD-PARTY SERVICES
We work with third-party providers such as payment gateways and content delivery networks to facilitate our services. These providers only access your personal information as necessary to perform their functions and are subject to their own privacy policies. Your data may be processed or stored in jurisdictions with different privacy laws, depending on the provider’s location.
When redirected to third-party websites, our privacy policy no longer applies, and we recommend reviewing those sites’ privacy statements.
6. SECURITY
We take reasonable precautions and adhere to industry best practices to safeguard your personal information against unauthorized access or misuse. Credit card data is encrypted using SSL and stored using AES-256 encryption standards. While no online system is completely secure, we comply with PCI-DSS requirements to maintain high security standards
7. COOKIES
Our website uses cookies to track visitor behavior and enhance your browsing experience. By using our site, you consent to the use of cookies.
8. CONTACT US
For any questions about this Privacy Policy or your personal information, please contact us at info@animaldeltahouse.com.
9. ORDER CANCELLATIONS, CHARGEBACKS, AND FRAUD PREVENTION
We kindly ask that orders not be canceled once processed or shipped, except in exceptional circumstances. Chargebacks filed after products or services have been delivered will be taken very seriously and may result in consequences. Fraudulent chargebacks constitute a violation of our policies and can lead to actions including restriction of future purchases, sharing of information with relevant entities, and potential legal proceedings to protect our business and customers.
10. AGE OF CONSENT
By using our website, you confirm that you are of legal age in your jurisdiction or have obtained permission from a parent or guardian if you are a minor.
